Whenever we think about workplace processes and systems that help employers manage psychosocial risks and hazards to mental health at work, one area that is especially sensitive and connected to that process is how to manage internal disputes, complaints or workplace conditions that rise to the level of a workplace investigation. In this episode host Kim MacDonald talks to labour and employment lawyer and workplace investigator Andrea MacNevin, JD, about the purpose, outcomes and challenges in the work, how they can be trauma-informed and some of details that are key to the findings of fact.